Our Awesome Returns Policy
No quibble 14 day returns and exchange. You may return new, unopened items within 14 days of delivery for a refund, exchange or store credit - it's your choice!
You may return any item if you simply change your mind, do not like the item, or it doesn't fit. All we ask is that you return the item un-used and in its original packaging. If you can't, we may not be able to give you the full refund, but we'll try our best to help you out.
Once we receive the item back, we'll have a gander at it, just to make sure its in tip top condition.
After the 14 days, we can only accept items as a result of an original manufacturing defect.
We cannot accept returns after 14 days even if the item doesn't fit. Returned items must not have been worn, soiled or have signs of being washed
If the return is a result of our error (you received an incorrect or defective item, etc.) we'll stump up the cost of return shipping.
If you purchase an item between December 1st and 24th you get a bonus 14 days no quibble return or exchange, totalling 28 days to change your mind or exchange.
How awesome is that?
This does of course, once again, exclude items that have been clearly worn or used.
If you have simply changed your mind you will have to pay for shipping the return yourself (sorry!!).
You should expect to receive your refund within 7 working days of it being received back at base.
If you need to return an item, please get this authorised first.
Contact us with your order number and details about the product you would like to return.
We will respond quickly with instructions for how to return items,
Please note: Items purchased in our retail store will be subject to exchange or credit note only.