Den Clothing Delivery Information: General
Here's some information about Den Clothing's Delivery information and policy. Delivery is based on UK costs. For international orders, please contact us for a shipping quote. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. When returning items, we strongly recommend that you fully insure any package. We suggest the use of a carrier that can provide you with a proof of delivery. Den Clothing Company Limited will not be held responsible for items lost or damaged in transit. We try to make the delivery process as simple as possible and to send your order either to your home or to your place of work.
Den Clothing Delivery Information: Delivery Times
Delivery times are calculated in working days Monday to Friday. If you order after 4 pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days. Depending on your choice of shipping method, we generally aim to deliver within 3 working days.We will attempt to email you if we become aware of an unexpected delay.
What Delivery Companies do we use?
We use a variety of trusted companies to get our products to you. Which one depends on your preferences for speed and security of delivery, as well as on the size of item(s) that you've ordered. The main services we use include: Royal Mail, MyHermes and ipostparcels.
Please remember, we are sometimes out on the road at events and festivals across the UK, so there may be longer delivery times during these periods. We will, of course, make you fully aware of any increased delivery times as soon as you place your order.